Recently, I gave a speech to a group of CEOs and business leaders about communicating with authenticity. The audience was warm, engaged, and a lot of fun to work with. But during the Q&A, one of the CEOs raised his hand and asked me a question that stopped me in my tracks. He asked, For those of us who tend to live in our heads, how do we drop into our hearts? I mean … what a question! What a beautiful, human question. After gushing over the question, I finally got around to answering it.

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